People seek daily living support for different reasons and with different levels of assistance. An enquiry may relate to personal routines, household tasks or help organising parts of the day. Tell us which activities you want to discuss, your approximate preferred schedule and any worker preferences that matter to you. You can give a general description without sharing a detailed medical history.

The receiving provider must assess whether it can safely deliver the requested support and whether its workers have the necessary skills and authorisations. It should discuss service  boundaries, supervision arrangements, costs and funding requirements directly with you. An introduction does not approve a number of support hours or establish that all household costs are NDIS funded. You should receive a clear explanation of t he proposed service before it begins.