Certification and mid term audit enquiries can involve more complex service requirements, multiple sites and different evidence needs. Tell us whether you are applying, renewing or  responding to an identified audit requirement. Include the general scope, number of operating sites and relevant target dates. A proposed auditor should confirm the applicable audit type, sampling approach and timing before you accept a quote.

Ask the auditor how it will communicate findings, whether additional visits may be required and which activities are included in the fee. Audit preparation should reflect real service delivery and genuine records. A referral is not a promise that every nonconformity can be closed by a deadline or that registration will be maintained. Any advice about regulatory notices or adverse decisions should be obtained from an appropriately qualified professional within their scope.